IONOS Hosting Review
IONOS was founded in Montabaur, Germany, in 1988. The company became a part of United Internet in 2000, which is the parent company overseeing several brands, including IONOS. Hosting products were moved under the brand 1&1 Internet AG, a subsidiary of United Internet. In 2018, after merging with ProfitBricks, 1&1 Internet AG was renamed to 1&1 IONOS.
In August 2021, the company simplified its name to IONOS. Currently, IONOS operates two locations in Germany and one in Pennsylvania, along with six data centers across the EU and the US.
Overview & Verdict
IONOS is a well-established web hosting company founded in 1988 in Montabaur, Germany. It offers a wide range of hosting services for individuals, businesses, and eCommerce stores. Recently, the company has focused on enhancing performance, reliability, and cloud hosting solutions.
IONOS has become a popular choice among users for its fast and dependable services. They also provide managed WordPress hosting, which includes automatic updates, daily backups, and improved security features. This allows users to focus on their content while IONOS handles the technical aspects, making it a strong option for anyone looking to create a WordPress site.
Pros
- Plenty of customer support options
- Good value at a competitive price range
- Cloudflare CDN access
Cons
- cPanel not included
- Backend is full of upsells
- No free migrations
- High renewal prices
Quick Info
Personal consultant | Yes |
1-click installations | Yes |
99.9% uptime | Yes |
Select Services & Pricing
Shared Hosting | $1/month |
VPS Hosting | $2/month |
Managed WordPress Hosting | $1/month |
Website Builder | $1/month |
IONOS’ General Performance
4.5/5
Performance is not the strongest suit of IONOS. Although speeds are high, they are still behind the industry average regarding server response time, a crucial metric for web server performance
Overall, with IONOS, users can expect a smooth and seamless experience with minimal downtime. They use top-of-the-line hardware and employ various optimizations, such as server-level caching, to ensure rapid website loading times.
While their performance and reliability are generally commendable, users should be aware of specific limitations related to server response times, which could impact the experience, particularly for resource-intensive applications or high-traffic sites.
Scoring
We’ve covered all the popular issues and made very easy to follow instructions so you can get started easily and make all the right choices!
IONOS’ Uptime Report
4.6/5
IONOS guarantees a 99.9% uptime for its users, ensuring that their websites will always be accessible to visitors.
This level of reliability is essential for any website, and IONOS’s commitment to providing stable and dependable uptime is one of the reasons why it is a popular choice among users.
IONOS’ Support Quality
4.5/5
IONOS offers 24/7 support through multiple channels, including live chat and phone. Their support team is knowledgeable, friendly, and professional when it comes to resolving issues and answering questions.
But there are times when live chat appears to be busy or offline, and although their phone support is great, it’s offered only in select countries. The 24/7 assistance is also great, but for live chat support only.
Live Chat | 0m 34s |
Phone | 0m 44s |
21m |
IONOS’ Ease of Use
4.4/5
IONOS provides a user-friendly control panel that makes it easy to manage your website and hosting account, but it’s not based on cPanel.
The control panel offers plenty of options and integrations in the backend, making it easy to install software and start your online journey. Although it’s not based on the popular cPanel, the control panel is intuitive, and all the options you need are easily accessible.
IONOS’ Pricing
4.3/5
Pricing is a crucial factor to consider when choosing your next web hosting provider. IONOS offers competitive pricing options, starting at just $1/mo USD for its Plus plan in shared hosting and managed WordPress.
However, it’s important to note that the pricing ramps up to $10/mo USD after the six-month promotional period, which is a substantial increase over the starting price. The Start plan is priced at $5/mo for the initial billing cycle and is suitable for a single website or project.
While IONOS’s starting price may be attractive, the high renewal prices are worth considering. These higher costs upon renewal will make many users explore alternative options that come with more features at similar or even lower prices. It’s important to weigh the long-term affordability and value of IONOS’s hosting plans.
These are the managed WordPress hosting prices IONOS offers to its customers:
- Start: Suitable for 1 website, this plan costs $5/mo USD and can reach $6 when it renews in 12 months. The plan offers 25GB storage, AI website creation and automatic updates, a free Wildcard SSL certificate, and a free domain name included for 1 year.
- Grow: Ideal for 1 website. This plan costs $1/mo USD and renews at $10/mo after the first 12 months. It comes with everything in the Start plan and 50GB of storage.
- Boost: The Boost plan is tailored for larger corporations and businesses seeking enhanced performance and scalability. Priced at $12/month, this plan renews at $15 after the first year and includes all the features of the previous plans, along with 75GB of storage and 10 email addresses. Users can expect superior loading speeds and increased reliability, making it an excellent choice for high-traffic websites and eCommerce platforms.
One thing to note is that IONOS offers limited payment options in USD, British Pounds, or Euros, depending on your region.
Our Verdict
4.5/5
Despite its upselling techniques in specific hosting plans, IONOS is still a very popular web hosting provider, with lots of options for managed WordPress, eCommerce, email hosting, cloud hosting, and VPS options.
If you’re looking for a solid combination of reliability and ease of use, IONOS is a great choice. Support and performance might be the weakest points, but overall, IONOS is a popular choice among users looking to create and manage a successful online presence.
Join IONOS now!
If reliability and rock rock-solid servers are your most wanted features, you should consider IONOS as your next web hosting provider. The website builder and the plethora of hosting plans sweeten the deal.
Starting from $1/mo USD
Help Us Help You
Making these in-depth reviews isn’t easy and we’d love to hear your feedback – if we did a good job, what you find informative, what was missing, what could be better – we’re very interested in your experience, please share!