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Overview & Verdict

With a multi-year history, Cloudways has quickly become a managed cloud hosting player. It stands out by offering a platform where you can run your applications on servers from leading cloud providers like DigitalOcean, AWS, Google Cloud, Vultr and Linode in a managed environment. Often praised for its speed and flexibility, Cloudways appeals to developers and businesses, both big and small. With a data centre in Sydney, it supports clients all over Australia.

Pros

  • Excellent customer support
  • Data centres located in Sydney, Australia
  • Reliable and high-performance VPS hosting
  • eCommerce hosting offers 99.99% uptime

Cons

  • No option for domain registration
  • Email hosting incurs additional fees
  • Relatively higher pricing

Quick Info

UptimeGuaranteed, 99.9%
eCommerce hosting
Yes
WordPress hostingYes

Select Services & Pricing

DigitalOcean$14 – $279 USD /mo
Vultr$16 – $334 USD /mo
Linode$14 – $1,253 USD /mo
AWS$38.56 – $3,569.98 USD /mo

Cloudways General Performance

4.5/5

Cloudways ensures robust server performance by utilizing SSD storage from top cloud providers like DigitalOcean, AWS, Google Cloud, Vultr, and Linode. Real-world tests show fast load times and high reliability, thanks to their optimized infrastructure and built-in caching. Pricing is flexible, based on the chosen cloud provider and server specs, offering good value and scalability for various needs.

A web host’s performance is a truly important factor. In this section, we’ll showcase all of the web hosts’ key performance features and how they fared in our testing.

Cloudways Screenshot

Cloudways Uptime Report

4.7/5

Cloudways is blazing fast with ultra-fast servers and 99.99% uptime. This means your website will always be up and running, so your business will not be interrupted. With stability and performance in mind, Cloudways ensures your online presence will be strong and reliable. We will minimize downtime and optimize server performance so you can grow with confidence.

Cloudways Support Service

3.0/5

Cloudways web hosting Australia stands out for its after-sales support. We will be there to help you whenever you need. With our reputation for fast customer support, we have multiple support channels to help you with any query or issue you have. Our support team will be professional and helpful.

These were the average support wait/response times encountered during our testing:

Live Chat55 seconds
Phone 25 seconds
Email/support ticket9 hours

Cloudways: Ease of Use

4.7/5

Having a single point of contact for all web hosting from all the supported providers means that the learning curve will be easy and will not require much time to learn the interface.

Of course, ease of use is a very important aspect of choosing a web hosting provider, and Cloudways Australia does a fine job.

Cloudways Pricing

4.0/5

Cost is the main factor that influences people’s decision to select a web host over another.

In this segment, we focus on pricing. We are examining the performance of the most budget-friendly hosting plans, as they are the preferred choice for most individuals.

Here are the shared hosting rates provided by Cloudways to their clients in Australia. Note that we’ll provide a list of every starter plan from the supported web hosting providers:

  • DO1GB (DigitalOcean): Ideal for small sites or blogs, this plan is priced at $14 USD per month. It includes 1 GB of RAM, 1 CPU core, 25 GB of storage, and 1 TB of bandwidth.
  • Vultr1GB (Vultr): At $16 USD per month, this plan supports 1GB of RAM, 1 CPU core, 32 GB of storage, and 1 TB of bandwidth.
  • Lin1GB (Linode): For $14 USD per month, this plan offers 1 GB of RAM, 1 CPU core, 25 GB of storage, and 1 TB of bandwidth.
  • AWS Micro (AWS): This plan is priced at $20.56 USD per month, and provides 1 GB of RAM, 2 CPU cores, 20 GB of storage, and 2 GB of bandwidth.
  • GCE Small (Google Cloud): At $37.45 USD per month, this plan includes 1.75 GB of RAM, 1 CPU core, 20 GB of storage, and 2 GB of bandwidth.

Ready to try Cloudways?

Cloudways has been a standout in the Australian market for its managed cloud hosting services. Known for its performance and flexibility, Cloudways offers cloud infrastructure from leading providers like AWS, Google Cloud and DigitalOcean.

Starting from $14.00/mo USD

Our Verdict

4.2/5

From our in-depth Cloudways web hosting review in Australia, it’s clear they offer a managed cloud hosting solution for developers and businesses. With support from major cloud providers like DigitalOcean, AWS, Google Cloud, Vultr, and Linode Cloudways, it stands out for flexibility, speed, and performance. Having a data centre in Sydney makes it even more appealing to local and global clients in Australia.

The pros include great customer support, VPS hosting and high uptime for e-commerce hosting. But no domain registration, extra fees for email hosting and higher pricing may deter some users. Cloudways impresses with server performance, evident in SSD storage, fast load times and high reliability.

Uptime and stability are the focus of the platform so businesses can have a strong online presence. Professional and helpful after-sales support and an easy-to-use interface are a bonus. But higher pricing and extra fees may be a bummer for budget users. Overall Cloudways is a good choice for those looking for managed cloud hosting with performance, reliability and support, especially for businesses and developers in Australia.

Scoring

When determining the best web hosting providers, we take into account multiple factors like user reviews, the web host performance, value for money and customer support.

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