HostPapa Review Australia

HostPapa truly impressed us during our testing with their disk storage and server performance. Their servers consistently delivered outstanding results, and their highly regarded uptime proved to be reliable.

What we found particularly appealing about HostPapa was their affordability without compromising quality. As your site grows, you can increase the servers’ resources to get better load times and more disk space.

HostPapa’s proactive approach to minimizing any potential downtime is commendable. They support the Cloudflare content delivery network (CDN), which means that even if there is a brief moment of downtime, your website remains accessible to users. This feature ensures your online presence remains strong, especially for eCommerce businesses. 

Our opinion here is that HostPapa is backed by great infrastructure, a fantastic time-to-first-byte, and favourable first contentful paint. It’s a top selection for small businesses and their online ventures.

HostPapa customer service is known for the many awards they’ve claimed. Their customer service is accessible via:

• Email
• Phone
• Live chat 

They also have a Knowledge Base with helpful tutorials and blogs where customers can find interesting topics that answer most questions. However, we suggest just reaching out to support if you’re unsure, and also, they offer the possibility to assist you in different languages, including English, Spanish, German, and French.

We tested their support, and they were able to solve most of our inquiries in minutes. For more complex issues around website building and email setup, assistance is provided via a support ticket (which you can review via HostPapa Dashboard). In that case, your issue will be resolved in a matter of hours. 

These were the average support wait/response times encountered during our testing:

If you’re looking for premium support, HostPapa offers PapaCare plans for an additional monthly cost. This service provides priority support and assistance when installing popular software like WordPress, Joomla!, and Drupal. After installing, the team helps maintain those plugins, reducing potential downtime by actively monitoring your site. PapaCare will feel like having your own IT person who’s just a chat (or call) away.

The HostPapa Dashboard manages your account effectively, providing access to all your additional services, domains, websites, and support tickets from a centralized interface. From the HostPapa Dashboard, you can access cPanel, the industry-standard web hosting control panel, to configure various options for your website.

On shared web hosting plans, you still have plenty of options to configure your account however you like, but it might feel overwhelming if you’re a beginner. You’ll also get a one-click installer courtesy of Softaculous, which makes it incredibly easy to install applications such as WordPress and 400 other scripts.

In this HostPapa review for Australia, we noticed they offer four affordable options for web hosting plans, each tailored to accommodate your specific requirements. In our opinion, the low-cost Essentials plan is the ideal choice for most users. Their next best deal is the Premium plan with more features.

These are the shared hosting prices HostPapa offers to their Australian clients:

• Essentials: Designed for small sites or blogs, this plan has a new customer promotional offer of $1.95/mo AUD and includes hosting for up to two websites, 50GB of NVMe storage, and 10 business email addresses.
• Growth: For new customers the current promotional pricing is $3.95/mo AUD, this plan offers everything in Essentials, plus free domain registration, hosting for up to 10 websites, 100 email addresses, website staging support, and additional advanced features.
• Premium: Offering enhanced speed, security, and performance, Premium is on sale for $3.95/mo AUD, and in addition to everything that comes in Growth, it also has unlimited website hosting, a Wildcard SSL certificate, and Website Builder (Business edition).
• Elite: A powerful plan with even more server resources. For $10.95/mo AUD, Elite provides everything in Premium, automated backups of 10GB, and a fully managed web application firewall, among plenty of other features.

In our opinion, while these hosting plans are popular choices, we were happy to discover that HostPapa AU goes the extra mile by offering solutions for more demanding use cases, and it’s even tailored for the Australian market.

We tested their Managed WordPress hosting and enjoyed the additional features it brings, such as malware scanning and extra disk space. It’s worth mentioning that these advanced features do come at a higher price compared to shared hosting, making it a product targeted at specific needs like high-traffic website owners.

The VPS hosting solutions and the additional email plans (HostPapa Business Email, Google Workspace, and Microsoft 365) make a complete package for professionals who need more control and resources for their websites.

Whatever the requirement, if you’re looking to build and maintain a website, we greatly recommend HostPapa for Australian users. A stable and robust platform paired with great (and knowledgeable) customer support, all bundled for a reasonable price – it just ticks all the boxes. Our experience with this HostPapa review for Australia showed that it delivers an outstanding value/price ratio. They offer a hosting experience packed with features at a competitive price point, making them an optimal choice for Australian website owners.