IONOS Review Canada

Server performance is critical for any online presence. While IONOS doesn’t make huge promises, the loading speeds are generally good, especially in Canada.

Although loading speeds are favourable, they’re still behind the industry average regarding server response time, a crucial metric for web server performance.

IONOS Canada performs a little slower than other hosts in the region, and that’s because the company lacks local data centres.

We’ve noticed that IONOS’ Time To First Byte (TTFB) is a few milliseconds higher (540 ms average) than other hosts in Canada. 

For example, when testing our website, we observed a TTFB of 500 to 580 ms.

With IONOS, users can expect a smooth and seamless experience with minimal downtime. They use top-of-the-line hardware and employ various optimizations, such as server-level caching, to ensure fast and efficient website loading times.

Regarding website uptime, IONOS provides a solid and reliable hosting experience.

With uptime consistently staying above the advertised 99.9% mark, IONOS ensures that your website remains accessible to visitors almost always.

It’s important to note that the uptime offered by IONOS is the same for users in Canada, meaning that you can expect the same level of reliability regardless of your geographical location. 

A free CDN, DDoS attack protection, and automatic daily backups can improve your website’s uptime and performance. These features help ensure the stability of your website.

Knowing you’ll get outstanding after-sales support precisely when you need it is critical when choosing a web host. With IONOS, you can expect a robust support system to assist you throughout your hosting journey.

In our IONOS Canada review, we gained access to support through live chat, phone, and email after setting up our account and activating the personal assistant option. 

With over 2000 employees, IONOS has a sizable support team, and our expectations for swift support were met. 

IONOS includes a help centre that covers a wide range of topics. Before seeking further assistance, check out the articles in the help centre, as your query may already have been answered there. The IONOS blog is called “Digital Guide.” It’s kept updated periodically with new content. 

In our testing, we had a positive overall experience with its customer service, with support being prompt and responsive.

These were the average support wait/response times encountered during our testing:

Knowing you’ll get outstanding after-sales support precisely when you need it is critical when choosing a web host. With IONOS, you can expect a robust support system to assist you throughout your hosting journey.

In our IONOS Canada review, we gained access to support through live chat, phone, and email after setting up our account and activating the personal assistant option. 

With over 2000 employees, IONOS has a sizable support team, and our expectations for swift support were met. 

IONOS includes a help centre that covers a wide range of topics. Before seeking further assistance, check out the articles in the help centre, as your query may already have been answered there. The IONOS blog is called “Digital Guide.” It’s kept updated periodically with new content. 

In our testing, we had a positive overall experience with its customer service, with support being prompt and responsive.

These were the average support wait/response times encountered during our testing:

Pricing is a crucial factor to consider when choosing a web hosting provider.

IONOS offers competitive pricing options, starting at just $1 per month for its Plus plan in shared hosting. 

However, it’s important to note that the pricing ramps up to $10 per month, which may be a significant jump for some users. The Essential plan, priced at $4 per month for the initial billing cycle, is suitable for a single website or project.

While IONOS’ initial pricing may be attractive, the high renewal prices are worth considering. These higher costs upon renewal might lead users to explore alternative options that offer more features at similar or even lower prices. It’s important to weigh the long-term affordability and value of IONOS’ hosting plans.

These are the shared hosting prices IONOS offers to its Canadian clients:

• Essential: Suitable for one website, this plan costs $4 per month USD and can reach $6 when it renews in 12 months. The plan offers 10GB storage, 10 databases, basic CPU and memory resources, a free Wildcard SSL certificate, and a free domain name included for 1 year. 
• Starter: Ideal for up to 10 websites. This plan costs $6 per month USD and renews at $8 per month after the first 12 months. It comes with everything in the Essential plan and 100GB of storage.
• Plus is aimed at larger web projects, and it’s, according to IONOS, its best-selling hosting plan. It offers everything in the Starter plan and support for unlimited websites, storage and databases, and enhanced CPU and memory resources. All that comes at $1 per month for the first 12 months. Then, the plan renews at a whopping $12 per month.
• Ultimate: The final shared hosting plan offered by IONOS is designed for larger corporations and businesses. However, there’s some overlap between this plan and the Plus plan. While it comes with even more web server resources, there isn’t an option for a free domain name for 1 year, and there’s even an inode limit.

Unfortunately, IONOS Canada doesn’t provide payment options in Canadian dollars (CAD) and requires all transactions to be conducted in US dollars or Euros, depending on your region.

With solid performance and uptime exceeding the advertised 99.9% mark, IONOS ensures that websites remain accessible to visitors. Its integrated status monitoring solution allows users to proactively address potential issues, maintaining optimal performance.

In our IONOS review Canada, the support team is prompt and responsive, although occasional reports of delayed or insufficient responses have occurred. 

Considering the pricing, IONOS offers competitive options, but checking the renewal prices before continuing is important. 

Potential customers in Canada should carefully evaluate the long-term affordability and value of IONOS’ hosting plans. The inclusion of a 30-day money-back guarantee provides a level of assurance for those considering its services.

The performance we measured in our IONOS review Canada was decent. Still, the lack of data centres in Canada makes the decision harder for the local people looking to create a new website. 

In conclusion, IONOS delivers good performance for the Canadian market; it’s user-friendly and has adequate support and uptime for the region despite the lack of local servers.