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HostPapa Review Highlights

HostPapa has many plans to cover almost any typical use case or business case – from starter blogs to global high-traffic websites. 

HostPapa is well-known for its shared hosting solutions at fairly competitive pricing. The web host also offers Managed WordPress and a Do-It-For-Me plan that will make the lives of website owners easier. For those less experienced in the world of web hosting, there’s an extensive Knowledge Base and 24/7 customer support, which we personally found to be among the best in the hosting industry. 

As for growing businesses with higher traffic and greater resource needs, HostPapa’s VPS servers have amazing performance and security results. HostPapa offers many add-on features, so you have the flexibility to choose only the ones that meet your needs. As your site grows, there are lots of options to upgrade.

Its more affordable plans offer a wide array of features, including a free domain name, a free SSL certificate, unlimited disk space and a Wildcard SSL certificate in some higher-tier solutions. HostPapa hosting also offers multiple domain name combinations, allowing your business to establish a strong presence regardless of location. There are options from the typical .com and .org up to more distinctive domains like .blog, and .biz, among others. All shared plans include free site migration and email addresses (starting at ten with the lowest plan). 

Overall, HostPapa is a fantastic choice for owners of any size business, offering a wide variety of services and great customer service. If you don’t like using WordPress, the website builder included with shared plans can be a useful starting point, as it provides more than enough tools to get you going.

But even though we liked many of the features this company offers, in this HostPapa hosting review, there are some downsides to consider.

Pros

  • Services for small businesses at lower prices with no hidden fees 
  • Quick servers compared to their competition
  • 24/7 expert customer support in multiple languages
  • Free site migration and domain name with select plans
  • Easy-to-use HostPapa Dashboard, even for newbies

Cons

  • Some plans don’t have monthly options
  • Free automatic backups available only on select plans
  • You can only have 1 website on the Start plan

Quick Info

Money Back GuaranteeYes, 30 days
Free domain Yes
UptimeGuaranteed, 99.9%
Free migrationYes

Ready to try HostPapa?

HostPapa has been one of our top picks for the last 4 years due to its rock-solid uptime and a 30-day money-back guarantee.

Starting from $1.95/mo

HostPapa's General Performance

4.6/5

HostPapa offers a decent number of web hosting plans for independent creators and business owners.

During our testing, HostPapa impressed us with its exceptional disk storage and server performance. The servers provided outstanding results, and the uptime was highly reliable and on par with what the company advertises.

What we found particularly appealing in this HostPapa hosting review was its affordability without compromising quality. As your site grows, you can increase the servers’ resources for better load times and more disk space.

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HostPapa’s Uptime Report

4.8/5

HostPapa’s proactive approach to minimizing potential downtime contributes to its 99.9% uptime.

The host supports the Cloudflare content delivery network (CDN), meaning that even if there is a brief downtime, your website remains accessible to users. This feature ensures your online presence remains strong, especially for eCommerce businesses.

Our opinion in this HostPapa review is that the host is backed by great infrastructure, a fantastic time-to-first-byte, and favourable first contentful paint. It’s a top selection for small businesses and their online ventures.

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HostPapa's Support Service

4.6/5

HostPapa customer service is known for the many awards it has claimed. Its customer service is accessible via:

  • Email
  • Phone
  • Live chat 

It also has a Knowledge Base with helpful tutorials and a blog where customers can find interesting topics that answer most of their questions. However, we suggest just reaching out to support if you’re unsure, and also, the web host can assist you in different languages, including English, Spanish, German, and French.

We tested its support, and they were able to solve most of our inquiries in minutes. For more complex issues around website building and email setup, assistance is provided via a support ticket (which you can review via HostPapa Dashboard). In that case, your issue will be resolved in a matter of hours. 

In our testing, these were the average support wait/response times:

Live Chat0m 32s
Phone0m 17s
Email19m

If you want premium support, HostPapa offers PapaCare+ an additional $49.95 monthly. This service provides priority support and assistance when installing popular software like WordPress, Joomla!, and Drupal. 

After installing, the team helps maintain those plugins, reducing potential downtime by actively monitoring your site. PapaCare+ will feel like having your own IT person who’s just a chat (or call) away.

HostPapa: Ease of Use

4.6/5

The HostPapa Dashboard manages your account effectively, providing access to all your additional services, domains, websites, and support tickets from a centralized interface.

From the HostPapa Dashboard, you can access cPanel, the industry-standard web hosting control panel, to configure various options for your website.

If you’re new to shared web hosting plans, it may seem daunting to configure your account to your preferences. However, there are still many options available to you. With Softaculous, you can install over 400 scripts with just one click, including popular applications like WordPress.

HostPapa’s Pricing

4.5/5

In this HostPapa review, we noticed that the host offers four affordable options for web hosting plans, each tailored to accommodate your specific requirements. In our opinion, the low-cost Start plan is the ideal choice for most users. Its next best deal is the Pro plan, currently on sale for $3.95 – the same price as Plus, but with more features.

These are the shared hosting prices HostPapa offers to its clients:

  • Start: Designed for small sites or blogs, this plan costs $1.95/month and includes one website, 100GB of SSD storage, free domain registration, 10 email addresses, and Website Builder (Start version). 
  • Plus: For $3.95/month, this plan offers everything in Start, plus 10 websites, 100 email addresses, website staging support, and additional advanced features. 
  • Pro: Offering enhanced speed, security, and performance, Pro is on sale for $3.95/month, and in addition to everything that comes in Plus, it also has unlimited websites, a Wildcard SSL certificate, and Website Builder (Business edition).
  • Ultra: A powerful plan with even more server resources. For $12.95/month, Ultra provides everything in Pro, plus 4x more server resources, automated backups of 5GB, and a fully managed web application firewall, among many other features.

Ready to rock with HostPapa?

HostPapa has been one of our top picks for the last 4 years due to its rock-solid uptime and a 30-day money-back guarantee.

Starting from $1.95/mo

Our Verdict

4.68/5

In our opinion, while these hosting plans are popular choices, we were happy to discover in this HostPapa hosting review that the company goes the extra mile by offering solutions for more demanding use cases.

After testing its Managed WordPress hosting, we found that it offers excellent additional features, including malware scanning and more disk space. However, it’s important to note that these advanced features come at a higher cost than shared hosting, meaning it’s best suited for those with specific needs, such as high-traffic website owners.

The VPS hosting plans and the additional email solutions (HostPapa Business Email, Google Workspace, and Microsoft 365) contribute to a complete package for professionals who need more control and resources for their websites.

Whatever the requirement, if you’re looking to build and maintain a website, we greatly recommend HostPapa hosting. Stable and robust platform paired with top-notch (and knowledgeable) customer support, all bundled for a reasonable price – it just ticks all the boxes.

Our experience with this HostPapa review showed they offer a feature-packed hosting experience at a competitive price, making them a great choice for website owners.

Scoring

When determining the best web hosting providers, we take into account multiple factors like user reviews, the web host performance, value for money and customer support.

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