Review: As long as you don't need Front page Server extention, the have stoped supporting it. They sent out one email I found out 7 months later when all my forms stopped working. The first tech worked with me for a long time before the manager got on and just said oh we don't support front page anymore....Read full customer review

Review: Horrible. i had 2-3 downtimes in every month and this for 1 day or even 2. I moved on now fortunately to a much better hosting...Read full customer review

Review: well... the ix tehcie people didn't quite make the 1 hour response time but i gusee they onlymissed it by 10 minutes! No biggie and this guy, i think it was chris or chad, he knew his stuff ...Read full customer review

Review: "Their advertising is false!! I am closing both large hosting accounts I hold with IXWebhosting. They advertise and sell unlimited everything accounts but I have twice received a message like this. ""We are notifying you that your account has been found to violate our “Fair-Use” Resource Assignment portion of our Terms of Service, due to the......Read full customer review

Review: I've had over ten years of experience with web hosting and frankly I was sick of changing hosts. IX will be the first host I actually renewed with after the first year....Read full customer review

Review: General service is average, and of course "average" is ver good in the current market. Download reliability has been excellent (our sites provide mp3 downloads)....Read full customer review

Review: I have realized support from this company for past five years, relied on them to support advertising for my resort and websites I developed for neighboring businesses, about seven websites in all. Support has been steadfast. IXWebhosting site is user friendly site and well organized....Read full customer review

Review: I call on average once a day (some days it's many times)about downtime. Every imaginable excuse has been given. The latest is 'Control Panel' problems. Tech personnel are great but the tech process and result are very much lacking! Sales and Billing support are good....Read full customer review

Review: My website would often go down. Several times they didn't understand the problem right away. Just a frustrating expereince....Read full customer review

Review: IX Webhosting's control panel is easy for almost anyone. I have been very pleased with this hosting account and have around 4 domains hosted on one account. I love being able to manage all four with one ftp account or setup individual ftp accounts if I need to....Read full customer review

Review: The deciding factors to switching to IX were, 1) rDNS via dedicated IP (basic plan includes ONE, other providers basic plan provides NONE). 2) Price, $3.95/mo, not a "special introductory rate" that goes up later. 3) Tech support had the right answers the first time....Read full customer review

Review: I have been with IX Web for over 3 years. My own experience has been satisfactory. The few times I have submitted a support ticket, the response time has been quick. I was with another web service and compared to them, IX is much better. They are one of the few that support both a windows based server and linux. Since I use ASP, the windows platform was a real plus....Read full customer review

Review: The pricing has just gotten much worse since Ecommerce took them over because they are now charging $10/mo for spam control AND you have to MANUALLY define the people you want blacklisted. I also needed support while out of the country and they absolutely would not provide what I asked for; they are obcessively stuck in one format for support....Read full customer review

Review: I used to love IX, i have it for over 2 years now, but last year one of my 20 domains were hacked, and i still have problems with email spoofing, after complaining a lot, i got the offer to change do another server inside of IX, something like a newer version, but the instructions to do it so is overwhelming. And i feel that they should transfer it......Read full customer review

Review: Customer support is, like many support lines, very quick to push problems off to others. "It must be your router or ISP that is dropping established FTP connections randomly. It wouldn't be our stuff"...Read full customer review

Review: We signed on for IX VPS hosting because our ecommerce site was going crazy! We're so busy! I had a little trouble getting through to sales but once I got someone on the line it was so easy to switch plans and I feel so much more in control of our business. VPS has just made our wesbite store faster and smoother. B...Read full customer review

Review: I had an account for four years on an enterprise plan with unlimited functions with 40 domains 500 subs. Just recently over the last 6 months they have restricted my email accounts. Constantly causing blocks on sending of emails and having websites down for more than a week. The OsCommerce that they have supplied will no longer function on the SSL.......Read full customer review

Review: "Pros: Lot of features. Cons: Terrible customer support, Constant email problems for the past year with no resolution in sight. Don't go near this one."...Read full customer review

Review: Maybe it is because my client needed so many special features: Coldfusion and MSSQL Server database, but I have spent countless hours dealing with problems with the IXwebhosting Coldfusion plan. The customer support has been terrible as a "trouble ticket" must be created for every little task, then there was a wait of 2-7 days for the ticket to be ......Read full customer review

Review: I have been recommending IXWebhosting for a few years now, but between the support and the number of problems that I have encountered with other sites and other customers that are using IXwebhosting I am no longer recommending them. They often avoid fixing problems that you have and say that they have fixed them, but when you go to use that portion again it happens again....Read full customer review

Review: IX is the best Windows hosting service I've found. They fully support windows users and they don't charge you an arm and a leg for not using Linux or Unix. And Cold fusion to!...Read full customer review

Review: Be aware of the free domain advertising. It is a trap! Their technical support team is okay but their billing department is terrible. Make sure you have protected your domains and do not purchase any domains from them....Read full customer review

Review: My business relies on our phpBulletin Board. It functions well 80% of the time, but for no apparant reason connectivity the remaining 20% is slow to none. IX work tickets aren't attended to for at least four hours, and their Live Chat feature is worthless, they can never fix a problem and just tell you to open a work ticket, which I have to do at l......Read full customer review

Review: Never had a problem till now - almost 8-months over. Earlier hosted in another provider for over a year with horrible experience and switched to IX Web Hosting with no problems so far....Read full customer review

Review: "IX Webhosting gives you less than one week to fix a credit card issue when an issue is discovered otherwise they suspend your account which causes all of your domains to be down causing you to lose traffic and faith of your regular visitors. Also, they lower their prices to try feebly to stay competitive but unless an exisiting customer asks t......Read full customer review

Review: Many periods throughout each day where web pages load horribly slow (or not at all), and SMTP server also has problems routinely. But biggest problem is persistent slow web page loading that apparently can't be fixed. Apathy from customer service people doesn't help (especially "chat" who always simply say there are no problems and take forever to respond)....Read full customer review

Review: Overall satisfied and would recommend. Responses to submitted tickets sometimes off the mark (off shore?), but ultimately resolved....Read full customer review

Review: Problems with mail server. Late e-mail delivery. Big line for customer support. My last problem was the dns for outgoing mail. They could not solve the problem. They tried to blame charter communications for blocking the e-mails. I changed to Godaddy....Read full customer review

Review: IX is cheeeeeeap and I haven't had any trouble at all. Don't be afraid of the word DISCOUNT...Read full customer review

Review: Too many times have I waited for support to get my site back online and too many times it's been someone else's fault. Also, e-mails sometimes go offline and a few tend to go missing....Read full customer review

Review: Poor customer support. Problems with mail server. If your business need an efficient mail server, do not use ixwebhosting. After many months figting with them I decided to leave....Read full customer review

Review: "IX Web Hosting is a very unreliable hosting company, downtime almost 2-3 times a week, they take over a day to reply to your support ticket and when they do reply, it's to inform you that they forwarded it to the admin group, which in turn buys them another 24 hours of wait time. Most of their customer service reps speak terrible english and......Read full customer review

Review: This host has everything I want for the websites i work on – Ruby on rails, joomla, perl. I haven't had a problem that's always good news!...Read full customer review

Review: I would only recommend IX if you have professional IT person. I have had a very difficult time getting good technical support on a variety of issues - email, site security and cgi setups....Read full customer review

Review: "Extreme Slow, Database Server down occasionally!!! here is example of message I got today: Warning: mysql_connect(): Can't connect to MySQL server on 'mysql31.ixwebhosting.com' (4) in /hsphere/local/home/hapiness/..../catalog/includes/functions/database.php on line 19 Unable to connect to database server!"...Read full customer review

Review: false advertising. 300GB, 500GB and unlimited plans are no where close. After hitting 50GB they will suspend your account since you are in violation of the "fair use policy". That policy gives no warning as the the size limit of your account. Uploads of media files are cut off with "disk full" errors. You will never hit the "advertised" size limit of your account....Read full customer review

Review: "ixwebhosting has a terrible execution of its Terms Of Use. Their TOS is vague and subject to any interpretation of their own. They closed one account of our client and accused him of uploading adult material! The material was a simple PHP page with no adult materials or any photograph at all. We then got hit with their Admin threatening us t......Read full customer review

Review: The customer support is incredible. They have been very patient with our company in resolving issues, especially e-mail accounts. Great company. Great people. Webmail is good, but it could use some work on both appearance and being user-friendly in the control panel. Do the reading and you're in really great shape. ...Read full customer review

Review: I have used several hosting providers in the past and none rate as well as IX Web Hosting... Customer / Technical Support communications is key to my online success and IX webhosting has by far the best support I have used....Read full customer review

Review: "They have the best deal as far as disk space and bandwidth for your money but be aware of the fine print. Even though they say you have 500GB of disk space if you try and use they may cut you off. My biggest issue has been reliability. I have had several issues where my site was down for HOURS and no one responded. In some cases IIS was down co......Read full customer review